Starter plan
For growing restaurants
Everything a single outlet needs to start running reservations, menus, and guest feedback professionally.
Reservations & Waitlist- Digital menu
- Guest feedback
- Outlet analytics
- Neighbourhood loyalty
HOSPITALITY OPERATING SYSTEM
Restaurant managementsoftware for every guest,shift & property
Dineapple connects reservations, menus, ordering, kitchen, feedback, and analytics into one platform so your team runs service, not software.
THE PLATFORM
One restaurant operations platform.Four layers of hospitality.
Dineapple connects reservations, menus, ordering, kitchen, feedback, and analytics into one platform — so your team runs service, not software.
Guest experience
Reservations, digital menus, ordering, and feedback — a seamless guest journey from discovery to departure.
Outlet operations
Your team's live service console. Tables, orders, kitchen, billing, and service requests — all in one view.
Management oversight
Portfolio-level and property-level intelligence for leaders who need to see the full picture, not just one outlet.
Platform administration
Central control of plans, onboarding, communications, and hierarchy for enterprise operators and platform teams.
WHAT'S INSIDE
Six integrated capabilitiesfor the full service day
One hospitality operating system. Zero disconnected tools.
Table & Floor Plans
Table & floor management
Table & floor management
Orders placed at the table, confirmed in the kitchen. Your team focuses on hospitality — the platform handles the communication in between.
- Faster turn times, higher per-cover spend
- Course-aware order management
- Service request and bill-call built in
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Reservation management
Table Reservation System
Table Reservation System
Manages live availability, waitlists, guest preferences, booking add-ons, and deposit collection — a booking flow that works as hard as your front desk.
- Live availability with no double-bookings
- Waitlist capture when tables aren't available
- Upsell opportunities built into the booking journey
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Digital Menus
QR-powered digital menu
QR-powered digital menu
A QR-driven digital menu that guests browse, build, and order from at the table. Full item detail, modifiers, and real-time updates.
- Instant menu updates without reprinting
- Full item descriptions, allergens, and dietary tags
- Bundle and modifier flows that increase spend
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Kitchen operations
Live kitchen display system
Live kitchen display system
A live kitchen board that gives every station the right information at the right time. Tracks orders from placement through to delivery.
- Real-time order visibility across all stations
- Course-aware sequencing for structured service
- Allergy and dietary flags at point of preparation
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Guest Feedback
Guest feedback & intelligence
Guest feedback & intelligence
Context-rich feedback linked to the specific visit, table, reservation, or order. Identify patterns and follow up before a poor experience becomes a public review.
- Feedback linked to reservations, orders, and sessions
- Sentiment trends over time and across outlets
- Follow-up workflows for guest recovery
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Analytics
Restaurant analytics dashboard
Restaurant analytics dashboard
Purpose-built analytics for reservations, revenue, upsell performance, and guest behaviour — at outlet, property, and portfolio level.
- Reservation funnel and table utilisation
- Revenue overview and payment mix
- Upsell and add-on performance tracking
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WHO IT'S FOR
Restaurant management softwareBuilt for every scale
Whether you run one dining room or a portfolio of properties, Dineapple adapts to your operating model - without compromising on capability.
Manage menus and table ordering without a separate POS dependency
Take reservations, deposits, and add-ons from one booking page
Collect structured feedback and follow up automatically
Manage menus and table ordering without a separate POS dependency
Take reservations, deposits, and add-ons from one booking page
Collect structured feedback and follow up automatically
Built for the focused operator
Run your entire dining room - from first booking to final bill - without juggling disconnected tools. Dineapple gives independent restaurants the operational clarity once reserved for large hospitality groups.
- Take reservations, deposits, and add-ons from one booking page
- Manage menus and table ordering without a separate POS dependency
- Collect structured feedback and follow up automatically
- Review daily performance without building your own reports
Dineapple impact metrics
500+
Outlets managed
2M+
Reservations processed
97%
Avg. guest satisfaction
6
Integrated modules
INTRODUCING NEIGHBOURHOOD LOYALTY
Your guests don't dine once.They dine in their neighbourhood.
Neighbourhood Loyalty is a community-first program where guests register, download a digital membership card, and use it to unlock instant discounts on their bill at every participating restaurant in the area — from the very first visit. When your neighbourhood thrives, so do you.
PLANS
The right plan forwhere you areright now
Start with what you need. Scale into what you want. No locked-in complexity — just a platform that grows with your operation.
Most popular
Growth plan
For serious operators
The full service stack — ordering, kitchen, billing, staff management, and performance analytics.
- Everything in Starter
- Table ordering & kitchen board
- Billing & service requests
- Staff roles & permissions
- Advanced outlet analytics
Enterprise plan
For groups & portfolios
Multi-property management, cross-outlet intelligence, and platform-level controls for hospitality organizations.
- Everything in Growth
- Multi-property oversight
- Organization analytics
- Dedicated onboarding
- Custom configuration
Ready to run yourbest service yet?
See Dineapple in action. We'll walk you through the platform with your operation in mind.
